Last Updated: August 13, 2026
These terms of use govern your access to and use of the scarlet-isle website and tour services. By using our website or booking a tour, you agree to be bound by these terms.
Scarlet-isle provides guided architectural heritage walking tours in Cape Town, South Africa. Tours are led by registered architectural historians and heritage practitioners.
Tour content is educational in nature and focuses on architectural history, urban planning, and cultural heritage interpretation.
Booking requests submitted through our website are not final confirmations. All bookings are subject to availability and confirmation via email within 24 hours.
Payment instructions will be provided in the confirmation email. Full payment is required at least 48 hours before the scheduled tour date.
Prices are listed in South African Rand and include tour guide services and any arranged site access fees. Prices do not include personal expenses, food, or transportation to the meeting point.
Participants may cancel bookings according to the following terms:
We reserve the right to cancel tours due to insufficient participant numbers, severe weather, or unforeseen circumstances. In such cases, participants will receive a full refund or the option to reschedule.
Participants are expected to:
Our walking tours involve periods of standing and walking on uneven surfaces, stairs, and inclines. Tours typically cover two to four kilometers over the stated duration.
We make reasonable accommodations for participants with mobility concerns when notified in advance. However, some sites may not be wheelchair accessible due to heritage preservation restrictions.
Participants engage in tours at their own risk. While we take reasonable precautions for participant safety, scarlet-isle and its guides are not liable for:
Participants are advised to carry appropriate insurance for travel and activities.
All content on this website, including text, images, tour itineraries, and educational materials, is the property of scarlet-isle or used with permission.
You may not reproduce, distribute, or create derivative works from our content without written permission.
Photography during tours is permitted for personal use. Commercial use of photographs depicting proprietary tour content or materials requires prior authorization.
You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the website.
Prohibited activities include:
Tour content is based on available historical records, architectural documentation, and scholarly interpretation. While we strive for accuracy, architectural history is subject to ongoing research and evolving perspectives.
We do not guarantee that all tour content represents consensus opinion among scholars. Participants are encouraged to engage critically and consult additional sources.
Our website may contain links to third-party resources for educational purposes. We are not responsible for the content, accuracy, or practices of external websites.
Use of our website and services is also governed by our Privacy Policy, which explains how we collect and use personal information.
We reserve the right to update these terms of use at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the modified terms.
These terms are governed by the laws of South Africa. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of South African courts.
If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full effect.
For questions about these terms or our services, contact us at:
Email: [email protected]
Address: 127 Bree Street, Cape Town City Centre, Cape Town, 8001, South Africa